A lot of people are unhappy with the WiMax phones, the unproven VOIP technology that has supplanted the reliable but older system that supplied El Dorado, the ejido and several of the north campos their 576 phone numbers.
Although it is undisputed that the WiMax internet side of Telnor's new system is faster and relatively stable, the telephone solution seems to be beyond Telnor's ability to administer. They simply don't know why the phones are having problems.
Problems range from the inability to make calls, receive calls, use an answering machine, suddenly dropped calls, enormous time lags before called numbers begin to ring, echoing, or long periods of catatonic behavior.
If you are having a Telnor WiMax phone problem, we would like to hear about it. Perhaps, with a wall of complaints sufficiently high and weighty enough, we can break through Telnor's apathy and get some sort of resolution to the problem.
Blueroadrunner.com has created a Gmail account for the reporting of 688 phone problems. It is:
688problems
gmail.com
Feel free to regale us with your woeful tales of Telnor tribulations, how you suffer in silence (because your phone is unable to ring), how no one will hear your complaints (because you can't phone out), or how you no longer get any visitors because the guardhouse can't get an answer when they ring you to confirm a friend's entry request.
Until this thing is rectified, the time-tested and nostalgic VOS (voice-over-string) system will be made available at the Swap Meet on Saturday mornings. Bring your own tin cans.